Privacy Policy

THE FITNESS FIX has implemented this Privacy Policy to govern the use of personally identifiable information that we collect from this website (“the Site”). (“Personally Identifiable Information” or more simply "Personal Information"). This Privacy Policy does not govern Personal Information collected from any other source or in any other manner. This Privacy Policy is incorporated into this Site's Terms and Conditions by reference and is made a part thereof.

OVERVIEW

This Privacy Policy is intended to provide you with information as to:
(i) the type of information that is collected;
(ii) how the collected information is used and with whom it is shared;
(iii) how we protect the information;
(iv) how you can have such information modified and/or removed.

COLLECTION OF INFORMATION

Information You Provide to Us: THE FITNESS FIX collects information about you that you choose to provide us when you sign up for a THE FITNESS FIX Account, visit and/or purchase products from our websites, subscribe to our programs and/or magazines, sign up for e-newsletters, enter a contest, participate in surveys, register for a web site, webcast, class or event, or stream a video, participate in chats and blogs on the Site or otherwise communicate with us online. Some of this information is automatically collected, and some is collected when you interact with our Site. The type of information that is automatically collected can include, but may not be limited to, date and time of access of the Site, the Internet protocol address of the computer that you are using, the domain and host from which you access the Internet, your browser software and operating system, and the specific activities you are engaged in while visiting the Site. Personal Information, including your name, postal address, and e-mail address, may also be collected by THE FITNESS FIX at the Site. Of course, you may choose not to provide certain information to THE FITNESS FIX, but if so, you may not be able to participate in certain THE FITNESS FIX activities and transactions.

Use of "Cookies" and Other Technologies: THE FITNESS FIX may use "cookies" and/or other technologies or files (collectively, "cookies") to identify how its visitors make use of this Site. This aggregate tracking information is non-personally identifiable and is used to help THE FITNESS FIX improve and enhance the website experience for all of its visitors. The cookies we store on your computer are not accessible on any other companies' websites.

Additionally, some ads on our Site are provided by outside companies. If these ads contain cookies, only those advertisers can access them; THE FITNESS FIX does not have access to the cookies of these advertisers. THE FITNESS FIX may also use third parties to allow you to stream classes, videos or other webcasts, and the services provided by such third parties may require cookies in connection with your streaming of such digital content.

If you would prefer not to have such cookies stored on your computer, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your computer. However, by so rejecting the cookies, you may be unable to fully access the offerings on this Site.

Pixel Tags: Like many websites, THE FITNESS FIX may use pixel tags, also known as web beacons, clear gifs, or web bugs. Pixel tags help us improve our understanding of our web traffic and visitor behaviour, as well as gauge the response to our promotional efforts. This information is non-personally identifiable and is used for an aggregate picture of how visitors use our Site.

If you wish, you may disable pixel tags by setting your browser to omit images and disable JavaScript.

E-mail Communication: When you communicate with THE FITNESS FIX electronically, via e-mail or otherwise, you consent to THE FITNESS FIX's use of the information you have provided, and you further consent to receive electronic communications from THE FITNESS FIX If you would prefer not to receive such communications, please e-mail THE FITNESS FIX at admin@fitnessfix.ca

THE FITNESS FIX e-Mailings: If you wish to subscribe to our THE FITNESS FIX e-Mailings, we ask for your contact information (such as name and e-mail address). By completing the required forms and providing them to THE FITNESS FIX, you consent to THE FITNESS FIX's use and sharing of the information you have provided, and you further consent to receive electronic communications from THE FITNESS FIX. You may also opt out of receiving these communications at any time by clicking the 'unsubscribe' button located at the bottom of such email or sending an e-mail to admin@fitnessfix.ca with the word UNSUBSCRIBE in the subject line of your email.

Registration and Ordering: When signing up for a THE FITNESS FIX Account, entering online contests and giveaways, using certain website functionality, ordering products or services, and signing up for certain selected online services (such as free or paid subscriptions, classes, and streaming videos), you may first be required to register.

During registration, you will be required to provide contact information (such as name, e-mail address, mailing address, billing address, shipping address and phone number) and other relevant information (such as your product or service selections and so on). Upon completing registration, you consent to THE FITNESS FIX's use and sharing of the information you have provided, and you further consent to receive communications from THE FITNESS FIX. If you would prefer not to receive such communications, please e-mail your request to admin@fitnessfix.ca
For our services that require payment (such as subscriptions, certain events, products, and classes), we also collect credit card information (such as account name, number and expiration date), which is used for billing purposes only (and as such can be shared with third parties in billing process, like the bank that issued you your credit card), and is not otherwise shared.

SECURITY OF INFORMATION

THE FITNESS FIX maintains reasonable standards of confidentiality and security for this Site and the Personal Information collected from this Site. The Personal Information you provide is secured using industry standard e-commerce security technology. THE FITNESS FIX also restricts its own employees' access to Personal Information. However, it is possible that someone may intercept or access communications, transmissions and/or Personal Information. You must also seek to protect against unauthorized access to any passwords and/or accounts that you use in connection with this Site, and you should remember to log off of the Site once you have completed your activities on the Site or if you have decided to step away from your computer. In the event that THE FITNESS FIX determines that there has been a security breach resulting in the unauthorized disclosure of Personal Information to a third party, THE FITNESS FIX will notify consumers whose Personal Information has been so disclosed by posting information on the Site and, if email contact is possible, then also by sending an email advisory with respect to the situation.

USE AND SHARING OF INFORMATION

Use of Personal Information by THE FITNESS FIX: The Personal Information collected by The Fitness Fix may be used by THE FITNESS FIX for any lawful purpose, including but not limited to, to communicate with you, send notices (e.g., for Account information, order information, subscription renewals, etc.) respond to your requests, and analyse and improve THE FITNESS FIX's products, its business and/or its service to you. THE FITNESS FIX may use this information to send you e-mail newsletters, promotional offers with respect to goods or services of a particular brand or other types of communications on behalf of THE FITNESS FIX and/or its affiliates. All e-mail newsletters and promotional offers will provide you with an opportunity to opt out of receiving future issues of such newsletters or to opt out of receiving future promotional offers with respect to such brand. We may also use your Personal Information to communicate with you to ask for your input to help in our research about our services, events, or products or to provide you with additional information about this Site and about other THE FITNESS FIX websites, products, services, or events that we think might be of interest to you. In some cases, THE FITNESS FIX may also use your Personal Information to send you relevant, e-mails or other communications on behalf of third parties. All such communications will provide you with the opportunity to opt out of receiving future third party offers from THE FITNESS FIX. You may also, at any time, opt-out of receiving any offers, including third-party offers from this Site, by sending an e-mail to admin@fitnessfix.ca

DISCLOSURE BY THE FITNESS FIX OF PERSONAL INFORMATION TO OTHER ENTITIES

Without restriction, THE FITNESS FIX may disclose aggregated statistics about visitors to its Site, along with specific information concerning individual visitors of its Site that is not Personal Information, provided that no specific individual can be identified by the information so disclosed. THE FITNESS FIX may sometimes seek to share the Personal Information it has collected with a third party, and may also sometimes seek to share such Personal Information with companies that are affiliated with and/or working with THE FITNESS FIX. THE FITNESS FIX may sometimes use a third party to provide certain services on its behalf, such as processing transactions, sending e-mails, subscription or product fulfillment, charging your credit card for your purchases from the Site, billing, research, list cleansing, postal mailings or performing statistical analyses of activity on our websites. For example, THE FITNESS FIX may use established third party banking, processing agents and distribution institutions to handle credit card transactions and order fulfillment for the Site, and such institutions would receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. In compliance with privacy laws, we also may provide our opt-out lists to third party companies who send communications on THE FITNESS FIX's behalf to seek to ensure that communications are not sent to those who have opted-out of receiving such communications. We only deal with third party companies whom we believe share our commitment to privacy and who will keep your information secure. In the event that THE FITNESS FIX provides certain of your Personal Information to any such entity, THE FITNESS FIX will require that any such entity maintain the confidentiality of the Personal Information that THE FITNESS FIX has provided to it and not further share such information other than as necessary to provide services to you or to THE FITNESS FIX. THE FITNESS FIX may sometimes share Personal Information with sponsors of Promotions on the THE FITNESS FIX Site, or with sponsors or advertisers of "premium" content. THE FITNESS FIX will always disclose when you are registering for such a Promotion or requesting such content.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

TO VIEW OR CHANGE YOUR INFORMATION

You may update and/or correct the Personal Information collected on this Site, or seek to have such information removed from THE FITNESS FIX's records by contacting us at admin@fitnessfix.ca and instructing us as to what type of changes need be made.

ACQUISITION OF BUSINESS

In the event that THE FITNESS FIX is involved in a merger, acquisition, consolidation, restructuring, reorganization, liquidation, sale or similar transaction relating to any portion of its business and/or assets, you hereby acknowledge and agree that the Personal Information that THE FITNESS FIX has collected may be included in the assets and/or transferred pursuant to such transaction. If that occurs, THE FITNESS FIX will post a notice to such effect on this Site.

LEGAL PROCESS

THE FITNESS FIX may disclose your Personal Information if it has a reasonable good faith basis to believe that it is required to do so by law, is compelled by court order or legal process, or is reasonably necessary and/or appropriate to: (i) protect the rights, property and/or safety of The Fitness Fix or of any other person or entity; or (ii) prevent or take action concerning any alleged: (a) illegal activity or (b) breach of the Terms and Conditions or Privacy Policy of this Site.

LINKED SITES

From time to time, the Site may contain links to other websites that are not controlled and/or maintained by THE FITNESS FIX. Please be aware that these other websites may have different privacy policies which may subject you to different privacy practices. Please review the privacy policies of such other websites for information concerning what information is collected on such sites and how it is used.

CHANGES IN POLICY

From time to time, THE FITNESS FIX's Privacy Policy may change. THE FITNESS FIX will post changes to the Privacy Policy at this Site, and any changes will become effective immediately upon being posted unless we tell you otherwise. Please review this Privacy Policy often so that you will remain abreast of THE FITNESS FIX's current policies, including its policies concerning the gathering and use of information that may be collected on our Site. Your use of this Site subsequent to any amendment of this Privacy Policy will signify your acceptance of, and assent to, its revised terms